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My PBCS (Hyperion cloud budgeting) account is locked and unlocked every 30 mins all the time

User_14F2WNov 18 2022

My PBCS account is automatically unlocked all the time since yesterday.
I got the system mails every 30 mins, one says my account is unlocked but very soon in 2 mins another mail says my account is locked. So there are many such emails on my mailbox now.
It seems every 30 mins the system unlocks my account but it locks again in 2 mins.
Even I follow the mail instruction to the password reset page and reset and then unlocked. It is still locked in 2 mins.
Anyone can help me out?
Thanks,
Andrew

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